Terms and Conditions
Effective Date: 01-04-2025
Welcome to Prime Connect Services (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://connectprime.in (“Website”) and the services we offer, including but not limited to website development, digital marketing, business legal registrations, tax compliance, and training (“Services”).
By using our Website or availing our Services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should refrain from using our Website and Services.
1. Definitions
Client/User/You/Your: Refers to any individual, business, or entity accessing our Website or engaging with our Services.
Services: All offerings provided by Prime Connect Services, including but not limited to website design, digital marketing, company registration, GST filing, legal consultancy, and professional training.
Agreement: Refers to these Terms and Conditions along with any service-specific agreements executed between the Client and the Company.
2. Eligibility
To use our Services, you must:
Be at least 18 years of age
Have the legal authority to enter into binding agreements
Provide accurate and complete information when requested
We reserve the right to refuse service to any user at our discretion, without obligation to provide a reason.
3. Service Terms
3.1 Service Engagement
Engagement begins upon:
Confirmation of service via email, website form, or written agreement
Receipt of advance payment (if applicable)
Submission of all required documentation and information from the Client
3.2 Client Responsibilities
Provide accurate, complete, and timely information
Cooperate with our team during the course of project delivery
Make payments as per agreed timelines
Comply with legal obligations relevant to the requested service
3.3 Company Responsibilities
Deliver services as per the scope agreed
Maintain confidentiality of all client data
Notify you of any delays or issues proactively
Use reasonable efforts to meet delivery timelines (unless delayed by force majeure or client inaction)
4. Payment Terms
- Payment terms will be specified in the invoice or service agreement
- Most services require a partial or full advance to initiate
- Accepted payment methods include UPI, bank transfer, credit/debit cards, etc.
- Late payments may attract penalties and/or suspension of services.
- All prices are exclusive of applicable taxes unless stated otherwise
5. Intellectual Property Rights
5.1 Ownership
All content, tools, branding, and materials developed by Prime Connect Services remain our intellectual property unless explicitly transferred through a written agreement.
Clients retain ownership of their own business data, logos, and brand elements shared for service purposes.
5.2 License to Use
We grant Clients a non-exclusive, non-transferable license to use the final deliverables solely for their business, subject to full payment.
6. Confidentiality
Both parties agree to:
Keep confidential information shared during the service engagement secure and not disclose it to any third party without prior consent
Use such information solely for the intended purpose
This clause will survive the termination or expiry of the agreement.
7. Disclaimer of Warranties
All services are provided on an “as-is” and “as-available” basis.
We do not guarantee uninterrupted or error-free performance of our website or services.
While we strive to provide accurate advice and timely delivery, we are not liable for external regulatory delays (e.g., government portal downtime, legal updates, etc.).
8. Limitation of Liability
To the maximum extent permitted by applicable law, Prime Connect Services will not be liable for:
Any indirect, incidental, special, or consequential damages
Business losses, loss of data, loss of reputation or goodwill
Delay or failure in performance due to circumstances beyond our reasonable control
Our total liability for any claim shall not exceed the amount paid by the client for the specific service in
9. Third-Party Links and Tools
Our website may contain links to external websites or use third-party tools. These are provided for convenience only. We do not endorse or take responsibility for their content or data practices. Use of such sites is subject to their own terms and policies.
10. Termination
We reserve the right to suspend or terminate access to our services or website if:
There is a breach of these Terms
The client engages in unlawful or fraudulent activity
Required payments are not made despite reminders
Clients may terminate service agreements in writing, subject to the refund policy outlined separately.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Fatehpur [Uttar Pradesh].
12. Amendments
We reserve the right to revise these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of the Website or Services implies acceptance of the revised Terms.
